Robert Wood Johnson University Hospital
New Brunswick • Somerset

Lifeline at Somerset Campus

Lifeline is a medical alert service that provides help at the touch of a button (or automatically with our AutoAlert falls detection button). Our hospital provides Lifeline service to more than 600 subscribers throughout Somerset County and in parts of Middlesex, Hunterdon and Union counties. In 2013, our Lifeline Program assisted with 649 incidents, 296 of which were the result of a fall. To date, 2,990 community members have subscribed to the service.

Lifeline…
  • Is there for you when others can’t be – 24 hours a day
  • Provides peace of mind to you and your loved ones
  • Is easy to use
  • Minimizes complications by ensuring that you get help when you need it
  • You don't need a landline phone - you can get a wireless version
  • Options as low as $29.95 per month
  • Offers the GoSafe mobile medical alert device, keeping you safe and active even away from home.

Lifeline helps you remain safely in your home when you…
  • Live alone
  • Have medical problems
  • Are recovering from an illness, injury or surgery
  • Are homebound
  • Take an assessment to see if Lifeline is right for you!

How does it work?
    Subscribers wear a small wireless and waterproof personal help button. When you press the button, the communicator dials in to the Lifeline Response Center. If you have the AutoAlert button and have a fall, the button will automatically detect the fall and dial in to the Lifeline Response Center.

    Within seconds, a Lifeline monitor will talk to you through the communicator, which works like a speakerphone. You can speak out loud to let the monitor know your needs. If the Monitor can’t hear you, he or she will call you on the phone. If you don’t answer, your previously agreed upon volunteer responders (family and friends) are alerted. In the case of an AutoAlert fall detection incident, emergency services (or hospice agency if you are a hospice patient) are called.

    If needed, the paramedics and/or police are notified.

View our Lifeline product flier for a description of products/services.

Additional services
    Philips Medication Dispenser - A service that enables you to maintain your medication schedule from convenient pre-filled dosage cups, which helps reduce the risk of medication errors.

    Healthcare Directives Service - This service allows your advance directives to be stored at Lifeline's Response Center. If Lifeline assists in obtaining emergency transportation to any hospital, the Response Center will fax the stored documents to the Emergency Department of that hospital.
   
For more information about the Lifeline Program, call 908-704-0096.

Testimonials
In January, I was walking in my home when suddenly my legs gave out from under me and I fell.  Not only could I not get myself up but also had hit my head and it was bleeding a little.  I pressed my Lifeline button and within minutes my neighbor, the police, and rescue squad were there.

I don’t know what I would have done without Lifeline.  I couldn’t get up nor could I reach to the telephone. I was petrified!  It was an awful helpless experience, but I was very glad to have Lifeline.  I don’t ever want to be without it.

I think anyone living alone, or even spending time alone, should have Lifeline.
- Edna Karlin

My mother has the AutoAlert on her Lifeline. She fell on Friday and, believe it or not, Lifeline AutoAlert picked it up. She had help over there within five minutes - the police and rescue squad were there. I can't praise the program enough because it saved my mother, that' for sure.
- Thomas Lynch