Robert Wood Johnson University Hospital
New Brunswick • Somerset

Notice to Patients and Families: Phone Upgrade This Weekend

November 5, 2010

Dear Patients and Family Members:

Beginning at 8 p.m. on Sunday, November 7 and ending at 6 a.m., Monday, November 8, Robert Wood Johnson University Hospital will complete an important upgrade of its entire telephone system. 

During this time, the main hospital telephone number (732-828-3000) and patient room phone service will not be available. Cell phone service within the hospital will not be affected.

In the event of an emergency, nursing staff can receive incoming calls or place outgoing calls for you and members of your family via hospital-issued cell phones or our back-up in-house telephone system.

If at any time you have questions about this planned upgrade, please speak with your unit’s nursing director or supervisor.

We apologize for any inconvenience and thank you for your patience as we improve our telephone system.

About Robert Wood Johnson University Hospital

Robert Wood Johnson University Hospital (RWJUH) is a 965-bed academic medical center with campuses in New Brunswick and Somerville, NJ. Its Centers of Excellence include cardiovascular care from minimally invasive heart surgery to transplantation, cancer care, stroke care, neuroscience, joint replacement, and women’s and children’s care including The Bristol-Myers Squibb Children’s Hospital at Robert Wood Johnson University Hospital (www.bmsch.org). As the flagship Cancer Hospital of Rutgers Cancer Institute of New Jersey and the principal teaching hospital of Rutgers Robert Wood Johnson Medical School in New Brunswick, RWJUH is an innovative leader in advancing state-of-the-art care. A Level 1 Trauma Center and the only Pediatric Trauma Center in the state, RWJUH’s New Brunswick campus serves as a national resource in its ground-breaking approaches to emergency preparedness.

RWJUH has been ranked among the best hospitals in America by U.S. News & World Report seven times and has been selected by the publication as a high performing hospital in numerous specialties. The Bristol-Myers Squibb Children’s Hospital has been ranked among the best hospitals in America by U.S. News & World Report for three consecutive years.

Both the New Brunswick and Somerset campuses have earned significant national recognition for clinical quality and patient safety, including the prestigious Magnet® Award for Nursing Excellence, an “A” patient safety rating from the Leapfrog Group and “Most Wired” designation by Hospitals and Health Networks Magazine. The Joint Commission and the New Jersey Department of Health and Senior Services have designated the New Brunswick Campus as a Comprehensive Stroke Center and the Somerset Campus as a Primary Stroke Center.

The American College of Surgeons’ Commission on Cancer has rated RWJUH New Brunswick among the nation’s best comprehensive cancer centers and designated the Steeplechase Cancer Center at RWJ Somerset as a Comprehensive Community Cancer Center. The Joint Surgery Center at Robert Wood Johnson University Hospital Somerset has earned the Joint Commission’s Gold Seal of Approval for total knee and total hip replacement surgery.